Product design skills

reference.md

A supporting file of the market-command-matrix skill.

Market Command Matrix — reference

Framework and narrative are based on Patrick Campbell / Patticus, Competitor Research and Strategy (2023). This package adapts that programme into a portable Agent Skill. A sibling-style repo with Hermes-oriented notes: kastrah/market-command-matrix.


Signal checklist

Use for reconnaissance and ongoing monitoring (monthly or quarterly cadence for priority players):

  • Website and landing-page messaging
  • Product pages and feature claims
  • Social profiles and recent themes
  • Visible ads or campaign pushes
  • App store listings and reviews (if relevant)
  • Pricing and onboarding flow
  • Press mentions and partnerships
  • Hiring, funding, and expansion signals
  • SEO / blog topics
  • Customer comments, FAQs, repeated objections

Separate verified evidence from assumptions.


Extraction questions

For each priority player on each review cycle:

  1. What promise are they making?
  2. Who are they speaking to?
  3. What pain do they lead with?
  4. What proof do they show?
  5. What CTA do they push?
  6. What channel are they strongest on?
  7. What do they avoid saying?
  8. What operational weakness is visible?
  9. What customer behaviour are they trying to change?

Playbooks by category

Pick one primary motion per priority player. Expand only where the user asks for depth.

Attack (high mindshare + high resources)

  • Comparison page or landing
  • Wedge campaign (narrow audience, use case, geo, workflow, or belief gap)
  • Proof-led positioning (claims competitors cannot copy quickly)
  • Partnership attack (where legal and brand allow)
  • Content wedge
  • Sales battlecard

Expect retaliation or fast copying—discipline matters.

Monitor (low mindshare + high resources)

  • Monthly or quarterly watchlist
  • Triggers: funding, hiring, pricing, messaging, partnerships, launches, channel moves
  • Messaging change log
  • Rules for when monitoring escalates to active competition

Harvest (high mindshare + low resources)

  • Migration or switching offers
  • Gap content (what they educate on vs what they under-deliver)
  • Operational reliability proof, depth, support, trust
  • Local execution story
  • Integration strategy where relevant

Ignore (low mindshare + low resources)

  • No strategic programme spend
  • Capture any useful customer signal they reveal
  • Revisit only if mindshare or resources shift materially

Partner (ecosystem / complementary)

  • Ecosystem integration plan
  • Referral or reseller path
  • Joint campaign or audience swap
  • Co-branded trust proof
  • Clear value exchange; watch channel conflict and future competitive overlap

Defend (when you are the incumbent under pressure)

Use when you are the high-mindshare player under attack:

  • Retention messaging
  • Customer education
  • Objection handling
  • Proof bank
  • Reinforce switching costs ethically (real lock-in from value, not dark patterns)

Market shapes

After matrix placement, name the shape when data supports it:

ShapeReadStrategic implication (typical)
Intensely fragmentedNo clear winnerIf market is large/early, grow fast; if small/low-value, re-check opportunity sizing.
ChallengerOne or two dominant playersAttack leaders with wedges and/or partner other challengers.
AncientStagnant incumbents, poor CXHarvest aggressively with fulfilment and trust.
MatureActive entrants and exits; mixed quadrantsRun offensive and defensive playbooks in parallel by segment.

Full analysis template

Use as markdown sections unless the user’s org template overrides.

Strategic thesis

One sentence: what the market map means for where to play and how to win.

Competitor map

  • Direct competitors
  • Adjacent competitors
  • Substitute behaviours
  • Ecosystem actors

Evidence table

PlayerSignalSourceDate checkedConfidenceImplication

Matrix placement

PlayerMindshare (H/M/L)Resources (H/M/L)CategoryRationaleWhat would change placement

Whitespace and positioning

  • What the market is missing
  • What you can credibly own
  • What not to copy
ActionOwnerDependencyOutputDeadline / checkpoint

Market shape

Fragmented / challenger / ancient / mature — and what that implies.

Milestones and triggers

  • What to monitor
  • What would change the decision
  • When to re-run the matrix

One-page decision memo template

Player: …
Placement: attack | monitor | harvest | ignore | partner
Evidence: … (1–2 strongest signals)
Meaning: … (what it changes strategically)
Action: … (one concrete next move)
Trigger: … (what to watch next)

Survey and research hygiene

  • Unaided before aided for mindshare questions.
  • Avoid anchoring on your brand or a named competitor in early questions when possible.
  • Prefer anonymous or neutral framing where compliance allows.
  • Be careful with incentives (direct payment to panelists vs raffle-style bias).
  • Survey sources (roughly easiest → hardest): your CRM/prospects (anonymous where possible), paid panels, prospects outside CRM (compliance), competitor customers from public proof, targeted ads to survey landers.

Hermes and other agents

  • Hermes: install by copying this skill folder (or SKILL.md + reference.md) into your Hermes skills directory; load skill name market-command-matrix.
  • Cursor / Claude Code / OpenCode / Windsurf: use npx @its-thepoe/skills@latest install market-command-matrix (after publish) or symlink from this monorepo.

License

MIT — framework narrative credited to Patticus / Patrick Campbell as above; skill packaging under @its-thepoe is maintained in its-thepoe/skills.

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